Privacy Policy

Last Updated: December 18, 2023

This Privacy Policy describes how Polygon Fleet ("we," "us," or "our") collects, uses, and shares your information when you use our mobile applications, websites, and other services (collectively, the "Services").

Information We Collect

Information You Provide to Us

  • Email address (when you contact us or participate in surveys)
  • User feedback and survey responses
  • Customer support communications

Information Collected Automatically

We automatically collect certain information when you use our Services:

  • Device information (model, operating system version, unique device identifiers)
  • IP address and location data (country and city level only, collected only for specific features with your explicit consent)
  • App usage data and interaction metrics
  • Performance and diagnostic data
  • Crash reports

Third-Party Services

Our Services integrate with third-party services including:

  • Firebase (Analytics and Crash Reporting)
  • Amplitude (Analytics)
  • Intercom (Customer Support)

Each third-party service's data collection is governed by their respective privacy policies.

How We Use Your Information

We use the collected information to:

  • Provide and improve our Services
  • Respond to your requests and support needs
  • Analyze app performance and user behavior
  • Detect and prevent fraud and abuse
  • Send important notices and updates
  • Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information. Data is stored securely using industry-standard encryption and security practices.

Children's Privacy

Our Services are not directed to children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at eingzone@126.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Services or via email.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and shared.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Polygon Fleet Email: eingzone@126.com

App Store Specific Information

  • Our apps do not collect precise location data
  • All data collection is optional and not required for basic app functionality
  • Users can opt-out of analytics collection through device settings
  • Data is never sold to third parties
  • All third-party service providers are contractually bound to protect user privacy

This Privacy Policy complies with:

  • Apple App Store Privacy Guidelines
  • Google Play Store User Data Policy
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)